Chase North American Platform (NAP)

Required Information

  • Chase company number(s)

  • Chase relationship manager contact information

Supported SFTP Reports

  • TRN

  • RETVL

  • COM

  • CHGBK

  • FIN

  • Safe

  • TC40

Fill Out & Send Form

  1. Send your Optimized Payments Customer Support Specialist the contact information for your relationship manager at Chase.

  2. Download the NAP Form. This form is an instruction sheet that tells Chase what information is required in the NAP file they send as well as SFTP connection instructions. It has been pre-filled for you, just add the Requested Transmission Live Date. For the Requested Transmission Live Date, suggestion is to enter a date 2 weeks out from the date you're completing this form.

  3. Send the filled form along with the below template to your Chase relationship manager and copy [email protected].

Hello, 

We've recently partnered with Optimized Payments to help us manage our payments analytics.

Please assist them with setting up access to our account and work with them on creating a data connection (such as SFTP or API) so they can receive our daily files.

Their team is copied here to coordinate the details with you directly.

Best Regards,
[Your Name]