Required Information
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Contact information for your Discover account representative
Supported SFTP Reports
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MERSDLY (Daily Electronic Activity)
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Dispute Files (Chargeback, retrieval, and adjustment records)
Contact your Discover Relationship Manager
To connect your Discover account to Harmonize, we need Optimized Payments to be added as an authorized recipient on your Discover SFTP data feed. The simplest way to do this is to introduce your Discover Relationship Manager to our team. We will coordinate the SFTP mailbox setup directly with them.
Send the email below to your Discover Relationship Manager and CC your Optimized Payments Client Success Manager at [email protected].
Hello [Name],
We recently partnered with Optimized Payments to help us manage our payments analytics. To complete the integration, we need Optimized Payments to be added as a user on our account. Optimized Payments has a global mailbox 'optpayo' set up for file delivery.
Please connect with the Optimized Payments team copied here so they can coordinate directly with you.
Best Regards,
[Your Name]
You can view more information about Discover’s merchant tools here
Discover support: contact form