Required Information
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WorldPay relationship manager’s contact
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Access for Optimized Payments to your WorldPay account
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Completed SFTP worksheet (request this from WorldPay)
Supported SFTP Reports
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Multi_fee_detail_sd
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Multi_settlement_detail_sd
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Multi_chargeback_detail_sd
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Multi_activity_Auth_detail_td
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Multi_adjustment_Detail_sd
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Multi_activity_fraud_notice_detail_sd
Step 1 - Fill out an SFTP setup sheet
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Provide Optimized Payments with contact information for your WorldPay relationship manager so we can help facilitate the data connection process.
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Request an SFTP setup sheet from your WorldPay relationship manager.
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Forward this sheet to your Client Success Specialist at Optimized Payments.
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Optimized Payments will fill in required fields and return to you.
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Once you’ve received the form back from your Optimized Payments Client Success Specialist, Confirm and complete remaining missing fields:
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Organization ID (Org ID)
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MIDs to include
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Client entity name
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Indicate report frequency: Daily
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Confirm delivery destination: Harmonize's SFTP mailbox MFG_MTCPMCAF
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Submit Worksheet to WorldPay:
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Send the completed worksheet to your WorldPay relationship manager
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Await confirmation
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WorldPay will provision the mailbox access and begin daily report delivery to Harmonize
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Step 2 - Request WorldPay access for Optimized Payments
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Contact your WorldPay relationship manager and ask them to set up a user account under the email [email protected] with read only access. This will allow Optimized Payments to confirm that all data is being transmitted accurately.
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Once WorldPay confirms that the account is set up, email [email protected] to let us know that the account has been set up.
Worldpay Global support: 1-866-622-2390