WorldPay Global

Required Information

  • WorldPay relationship manager’s contact

  • Access for Optimized Payments to your WorldPay account

  • Completed SFTP worksheet (request this from WorldPay)

Supported SFTP Reports

  • Multi_fee_detail_sd

  • Multi_settlement_detail_sd

  • Multi_chargeback_detail_sd

  • Multi_activity_Auth_detail_td

  • Multi_adjustment_Detail_sd

  • Multi_activity_fraud_notice_detail_sd

Step 1 - Fill out an SFTP setup sheet

  1. Provide Optimized Payments with contact information for your WorldPay relationship manager so we can help facilitate the data connection process.

  2. Request an SFTP setup sheet from your WorldPay relationship manager.

    • Forward this sheet to your Client Success Specialist at Optimized Payments.

    • Optimized Payments will fill in required fields and return to you.

    • Once you’ve received the form back from your Optimized Payments Client Success Specialist, Confirm and complete remaining missing fields:

      • Organization ID (Org ID)

      • MIDs to include

      • Client entity name

    • Indicate report frequency: Daily

    • Confirm delivery destination: Harmonize's SFTP mailbox MFG_MTCPMCAF

  3. Submit Worksheet to WorldPay:

    • Send the completed worksheet to your WorldPay relationship manager

    • CC: [email protected]

    • Await confirmation

    • WorldPay will provision the mailbox access and begin daily report delivery to Harmonize

Step 2 - Request WorldPay access for Optimized Payments

  1. Contact your WorldPay relationship manager and ask them to set up a user account under the email [email protected] with read only access. This will allow Optimized Payments to confirm that all data is being transmitted accurately.

  2. Once WorldPay confirms that the account is set up, email [email protected] to let us know that the account has been set up.


Worldpay Global support: 1-866-622-2390